Essentials

Useful services

Official contacts for the public services you actually need — by Bucharest sector. Indicative data; always check the official site.

Emergencies & useful numbers

Important phone numbers

All useful services →

112Emergencies — Police, Fire, AmbulanceThe single European emergency number. Free, 24/7, from any network.116 111Child HelplineFree helpline for children and teenagers (Mon-Fri).021 9551ANPC — Consumer ProtectionConsumer complaints. Standard call rate, depending on your plan.021 207 77 77Apa Nova — outages / call centerWater / sewage outages and customer service, 24/7.021 9281Gas emergencies — Distrigaz Sud RețeleGas smell, leaks, faults. 24/7. Free TelVerde: 0800 877 778.0800 070 888Power outages — Rețele Electrice Muntenia (PPC)Power outages in Bucharest-Ilfov, 24/7, free. Alternative: 021 9291.

Indicative data — for real emergencies (police, fire, ambulance) call 112. Verify other numbers on the official sites.

PassportsIssuance of electronic and temporary passports via the Bucharest Passport Service. Data is indicative — book online and verify in advance.Details →ID cardID cards are issued by the Population Records Directorate of your home sector. Data is indicative — check your sector's website.By sector →Driving licenceDriving-licence exams and issuance are handled by SPCRPCIV Bucharest (coordinated by DRPCIV). Data is indicative — verify online.Details →Vehicle registrationVehicle registration is handled by SPCRPCIV Bucharest, based on online appointments. Data is indicative — verify online.Details →Local taxesLocal taxes are paid at the Local Taxes Directorate of your sector (or online via ghiseul.ro). Data is indicative.By sector →Population recordsPopulation records and civil status (birth, marriage, death certificates) are handled per sector. Data is indicative — check your sector's website.By sector →Sector city hallsEach sector has its own city hall; city-wide coordination is handled by the Bucharest City Hall (pmb.ro). Data is indicative — verify on the website.By sector →Emergency hospitalsHospitals on emergency duty rotate by day. For emergencies call 112; the list below shows a few major hospitals with an ER. Data is indicative.Details →24/7 pharmaciesMany Catena, Sensiblu, Help Net and Dr. Max units run 24/7, but the list changes often. Use the official store locators or Google Maps with the 'open now' filter. Data is indicative.Details →Police stationsThe Bucharest Police has stations assigned by sector. For emergencies call 112; for local-order issues each sector also has a Local Police. Data is indicative.By sector →Complaints & reportsReports about streets, green spaces or public order go to the sector city hall and the Local Police. For emergencies call 112. Data is indicative.By sector →Waste collectionThe waste-collection operator differs by sector; the collection schedule and reporting are on the sector city hall's website. Data is indicative.By sector →

Frequently asked questions

How reliable is this contact data?

It's indicative and changes often — phone numbers, hours and addresses can be updated without notice. Always confirm on the official site before going or calling.

What number do I call in an emergency?

For any real emergency — ambulance, fire or police — dial 112, the single European emergency number. The contacts here are for routine administrative matters, not emergencies.

How do Bucharest's sectors work?

Bucharest is split into 6 administrative sectors, each with its own city hall and local services. Many services (taxes, ID documents) are handled by the sector where you live, so check which sector applies to you.